For an index to all the links available at this website, choose Links from the Book Resources menu.

Page 528. Correspondence Customs in Other Cultures

International Interest. Among other topics concerning cultural differences in technical communications, this site addresses correspondence customs.

Writing Correspondence in a Multicultural World (IUPUI). This site provides a step-by-step procedure for writing correspondence via a class exercise.

Communication in Latin America: An Analysis of Guatemalan Business Letters This article presents research concerning the business letter writing customs of Guatemalans.

Writing for an International Audience, Part 1 Suite 101). This site presents an article as well as links to other sites with information about writing for international audiences.

Writing for an International Audience, Part 2 (Suite 101).

Design Tip: Consider Your International Audience. This page presents information concerning adjusting your audience for an international audience.

Links to Additional Resources Related to this Chapter

E-mail

• The Art of Writing E-mail. This linked article by Gerardo San Diego covers the basics of e-mail.
• A Beginner's Guide to Effective E-mail. This site provides information about e-mail basic including common acronyms and jargon.
• E-mail Etiquette - This site explains how to send effective e-mail replies; it also addresses the issue of e-mail etiquette and provides a list of rules.